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  Weblogs: Frequently Asked Questions

Questions
  1. What is a weblog?
  2. What is Service Provider tool?
  3. Do I have to install anything to use Service Provider tool?
  4. How do I tell people where to find my weblog?
  5. Where do I go for support?
  6. What is the cost?
  7. Are there different packages?
  8. Do you offer a FREE trial?
  9. How do I sign-up?
  10. What happens if I go over my bandwidth or disk storage limits?
  11. Where can I see weblog examples using Service Provider tool?
Answers
  1. What is a weblog?

    A weblog is a publicly accessible website/page for individuals or businesses. Typically, it is updated frequently with articles, pictures and links and reflect the personality of the author. Postings are arranged in reverse chronological order - meaning the most recently added article appears first, followed by the second most recently added article and so on.

    Unlike traditional websites, weblogs give you the opportunity to connect. Weblogs are a conversation rather than a billboard. You post content and others can post their responses.

    The possibilities for a weblog are endless! For personal use, consider creating a weblog about your vacations, family celebrations or other special events. Or perhaps a sports forum or a way to keep league teams connected. How about as a place to post and share all of your photos?

    For businesses, weblogs have become ideal for communicating between departments and project teams as well as being a great way to build and maintain customer relationships.

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  2. What is [Service Provider tool]?

    [Service Provider tool] is an exciting and innovative tool for creating weblogs. It is your key to publishing on the World Wide Web -allowing you to easily share pictures, video, links, documents, newsletters, opinions and more with family, friends and colleagues.

    Consider thinking of [Service Provider tool] as:
    • A website management tool
    • A new way to collaborate with your co-workers
    • The scratchpad for your ideas and projects
    • A photo album that is accessible anytime, anywhere
    • The easy way to keep in touch with family and friends
    • Your personal soapbox
    • A journal

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  3. Do I have to install anything to use [Service Provider tool]?

    Not at all! [Service Provider tool] doesn't require any new software to download or install. There is no HTML to learn either. Plus you can publish online through the web, email or even your cell phone! All you need is a web browser.

    Will everyone on the World Wide Web have access to what I post? The choice is up to you. With [Service Provider tool], you can easily restrict categories for individuals or specific groups of people. You then assign permission to who you'd like to have access. Readers that do not have permission will see the category but will not be able to get in. An error message will appear advising that the category has restricted privileges.

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  4. How do I tell people where to find my weblog?

    The easiest way to tell people how to find your weblog is to give them your URL. With [Service Provider tool], you can also add a Subscription option to your weblog. This option is added through the Look and Feel tab located in the navigation bar of your Control Panel.

    Once readers subscribe to your weblog, they will receive email notification whenever an entry or comment is posted - depending on their preference.

    Everything you need to know about creating and using your weblog can be found in your Publisher's Manual by clicking here: [Service Providers to add link to manual].

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  5. Where do I go for support?

    The information and support you need to use [Service Provider tool] can be found online in the Publisher's Manual. Any additional questions can be answered by contacting us at: Service Provider to input their standard support contact info here.

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  6. What is the cost?

    Cost varies depending upon the package you choose. Packages vary by bandwidth and disk space but include all of [Service Provider tool]'s great features! Please see package breakdown in next question.

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  7. Are there different packages?

    Yes - in fact we have three!
    • Trial package - [$0.XX]/weblog/month with 100MB of disk space, 1GB of bandwidth/month and limited posting privileges. You can try us out FREE for 30 days!
    • Basic Package - [$XX] per weblog/month, 1GB of disk space, 1GB of bandwidth
    • Plus Package - [$XX] per weblog/month, 2GB of disk space, 2GB of bandwidth

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  8. Do you offer a FREE trial?

    [Service Provider to determine and outline details here.]

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  9. How do I sign-up?

    [Service Provider to determine and outline details here.]

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  10. What happens if I go over my bandwidth or disk storage limits?

    You are always free to upgrade your bandwidth and disk storage space either permanently or to tie you over for the month. For details, you just have to contact us at: [Service Provider to input their standard support contact info here.]

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  11. Where can I see weblog examples using [Service Provider tool]?

    [Service Provider to determine and include links here.]

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